A model by Bill OÕMara PhD
The following is the model in which my new book, The
Path of the Enlightened Leaders, is based. The model outlines the
Unity-Energy-Impeccability steps with clear behavior check
points in each to help you begin to have greater clarity in steps you
can take to create more team peak performance. Enjoy putting this into play and being the best!
UNITY
(I) Create the Team Strategic Plan (TSP)
Where are we going?
How are we structured? Who is doing what?
Mission: What
the Team is to Accomplish
á
The Vision, Mission and Values are established and
supported.
á
The Vision of effective teamwork is identified.
á
The teamÕs Mission is clear.
á
Team leader and members establish shared team
goals (Identify KOGs)
á
Team Standards of Behavior are
identified, committed to and adhered to.
á
Individual Leadership Goals are
identified, committed to and adhered to.
Structure: The
Way in Which the Team is Organized
á
The team reporting and coordinating structures are
clear.
á
All members have job descriptions outlining their
primary position responsibilities, with core
competencies established.
Roles: Who
Does What
á
Team leader and member roles are clear, understood
and supported.
(II) Communicate and Align to optimize Unity of
effort
How will we get there together? What are the Best practices? Methods/Processes? Procedures?
Process:
á
Live the Plan! EC Meetings and all execution driven by
plan.
á
Meet as KOG teams weekly to clarify, simplify, and
amplify key strategies (Fundamentals and Big Play behaviors) of success. Benchmark the best for ideas.
á
Communicate these behaviors cross departments and
down the chain of command so all are living it.
á
Leaders hold all and each other accountable to
deliver.
Procedures:
á
Team meetings are well planned
(with agenda) with clear roles, resulting in teamwork and quality outcomes.
á
Decision making language and methods are clear and consistently used.
á
Communication Model is
identified and used.
á
Communication channels are clear and open with
information freely shared.
á
Rewards and recognition are individual and team
based and delivered daily.
á
Leader and members share responsibility for teamÕs
success. Busyness is confrontedÉ only passionate focus on the plan (delivering
the behaviors) is acceptable.
ENERGY
(III) Empower for Unified, Energized & Impeccable
Execution
Be Passionate about the delivery of Plan. We achieve the metrics through a passionate execution excellence. Train/Practice
the processes in the operations manual. Drive Leadership.
Culture: Supporting
energy, impeccability in our work
á
Instill Leadership by example. Do what you want ÔthemÕ to do. Walk the Talk togetherÉ.
á
Use Communication Model used daily in one on ones.
á
Use all CPP empowerment tools daily to motivate
and develop: EBA, MBWA, Coaching
á
Watch-Look-Listen, Train &
coach daily to assure passionate Operational Execution.
á
Conduct short, fun, hi impact meetings
(Performance metrics reviewed weekly - are we truly living our plan?)
á
Plan Standards are reinforced (ie: top 10 standards for service behavior,
product
quality/delivery and environment) needed to continue
growth and meet overall objectives.
Relationships: The
Quality of Interaction between Team Members: Our level of unity.
á
The team norms are operationalized
into behaviors that build trust, openness, collaboration, and
shared responsibility.
á
Violation of team norms is
confronted by both leader and members.
á
The leader and members are skilled at giving and
receiving balanced feedback.
á
Diversity is valued with all members operating in
a climate free of harassment.
á
Conflict is surfaced, openly
discussed, and resolved or managed effectively.
á
Maintaining a fun, upbeat, empowering work culture
of WE is paramount to win big.
IMPECCABILITY
(IV) Instill ongoing Learning & Innovation:
Continuous Improvement Is The Way. Radical Efficiency. Deliver impeccably, then Assess
Performance, Review, Adjust.
á
Instill PDCA Cycle: Each day: Plan
– Do – Check – Adjust (and in each meeting).
á
Continue to master Executional
Excellence in all we do. Master delivery of Fundamental & Big Plays. Check & Adjust after each shift to
Learn, Innovate, Create Breakthroughs, Be the best!
á
Use
constant Feedback via ÔSelf AssessmentÕ system to Track and Update Operations
Systems.
á
Innovation circles (Leadership Council) –
meet bi-monthly and funnel best ideas to GM.
á
GM & team analyzes and integrates best onesÉ
á
Repeat!
With a green mentality = SUSTAINABILITY!
Best to
you,
Bill
William
Jason OÕMara
Author, The Way of the Corporate
Shaman
About the Author
William Jason OÕMara, Ph.D., has been a
pioneer in the personal growth movement for many years and is
considered one of AmericaÕs most gifted leadership teachers. He is
president of Corporate Shaman Way – an Institute for Leadership Studies.
He has an advanced degree in Psychology as well as certifications in Naam Yoga, Neuro-Linguistic
Programming and Holistic Health, and he is a Reiki Master. His book, The Godspell Solution, is considered a
modern day philosophical classic. His epic book, The Way of the Corporate
Shaman, is a breakthrough in the genre of spiritual wisdom in business. He has
led workshops, Mastermind groups, community retreats, and gatherings in New
York, San Diego and all over the USA for the past 10 years sharing his business
expertise and the native American wisdom he learned during his time with the
renowned native American Òspirit callerÓ Speaking Wind. He is an award-winning corporate speaker and
is available for select speaking engagements and consultations.